Wayfair reviews

3.1

39% would recommend to a friend

(6,861 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,861 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Sep 21, 2025

Schlecht

Recommend
CEO approval
Business Outlook

Pros

team, Home Office, Events, bonus

Cons

Higher Management, layoffs, Outsourcing, KPIs

1.0
Sep 21, 2025
Recommend
CEO approval
Business Outlook

Pros

None. This was the worst professional experience of my career.

Cons

Micromanagement is extreme — constant trackers, daily check-ins, and oversight that felt more like surveillance than support. Feedback is subjective and personal, focused on “tone” or personality rather than the quality of work. Improvement isn’t tied to clear expectations or measurable outcomes. Directors reinforce the same issues: framing feedback as developmental but ultimately centering on perception, not performance. PIPs (performance improvement plans) are overused and act as a tool to push people out rather than help them succeed. HR gives the appearance of being supportive, but in reality their role is to protect the company, not employees. The company’s messaging about diversity and inclusion does not reflect reality. Leadership lacks representation and equity is not built into day-to-day culture.

4.0
Sep 20, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Work life balance Less pressure

Cons

Less pay No way to improve yourself

Viewing 289 - 291 of 6,861 Reviews

Glassdoor has 7,884 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.