Wayfair reviews

3.1

39% would recommend to a friend

(6,864 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
1.0
May 9, 2017

Work hard, play hard. Actually, work harder, don't play at all.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some nice perks to working at Wayfair: •Company paid events and outings •Good commuter benefits (if applicable) •Decent health care benefits •Encouraged constant learning, Wayfair is always taking on new responsibilities. •Frequent weekly meetings with management.

Cons

Where to begin... •Company culture has been eliminated, this is not the same Wayfair as even just half a year ago, which was already different than the much better environment from before 2015. •Work life balance is gone, an expectation of needing to work overtime and stay later in the office to get more done is placed on the employee. This should be a want, not a need. •Forget cost of living, let alone a competitive salary. Going two years without a raise is not uncommon.

1.0
Mar 23, 2017

Terrible.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free snacks and the furniture giveaways. Those were the only two things that I have positive to say about my work experience here. I didn't learn anything, and everyone acted like giant babies.

Cons

The worst company I've ever worked for. They hired in tons of people and then let them go with no warning. One guy relocated for the job and was let go two weeks later... everyone was lazy. If you needed help there was no one to go to and it would take days for someone in the Boston studios to get back to you. Everyone was always looking to get someone else in trouble, I felt like I was working with elementary students.

3.0
Nov 19, 2016

The turnover makes sense.

Recommend
CEO approval
Business Outlook

Pros

Great place to work right after college, work hard play hard culture, social teams, make new friends, good name on the resume. Think of it as a bootcamp for your next job. Then leave after a year or two tops, because the company can't and won't compete with any doors that it will open for you.

Cons

Can't hire enough new talent to fill roles in many departments, which only increases the workload and pressure on entry level workers who are already underpaid. Toxic management styles are overlooked as long as business objectives are met. Entry levels are taken for granted and in constant turnover since Wayfair would rather pay the bare minimum than pay competitively to keep seasoned employees on staff. Internal politics have too much weight on leadership in some departments. Work/life balance is great on some teams but terrible on others. It's become notoriously bad in some creative roles.

Viewing 259 - 261 of 6,864 Reviews

Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.