Wayfair reviews

3.0

38% would recommend to a friend

(6,839 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.0 out of 5 stars, based on 6,839 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is better than average.

Cons

The most disorganized company Ive worked for. 3 different managers in less than 3 years, constantly changing expectations. My team started large and then people were laid off or quit. No one has been replaced and now I'm doing the roll of 3 people.

2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people - Remote roles are mainly self-managed - Agents have the freedom to speak their minds during team meetings

Cons

- Managers have little to no say over changes that come down from upper management, and have to pretend to be fully onboard with said changes - Upper management makes constant changes to policy that negatively affect agent revenue, reducing commission earnings - Had to get rid of quotas because the changes they made to the department were so detrimental to agents' GRS

Viewing 19 - 21 of 6,839 Reviews

Glassdoor has 7,857 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.