Wayfair reviews

3.1

39% would recommend to a friend

(6,854 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Jan 27, 2026

Run!

Recommend
CEO approval
Business Outlook

Pros

Good comp, especially in Canada and Germany. US comp is on par w the industry.

Cons

Incompetent management, which shows in their earnings calls. They run the company like I think Apple runs their factories in China - employees are dispensable and customers are cows to be milked.

1.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

team work, helpful team leads.

Cons

This company only focus on management and customer service. The most disanvantage working here is how they treat employees especially when it comes to attendance which you feel like you're held as a hostage. 3 strikes, you're out regardless how long you have worked there. For example: they make their employees come in 10 minutes early to log in the system. Take note, you clock in when the system is up and running. If you're 3 minute late from your set schedule you get .50 points. If you leave early "unplanned absence you get 1 point which is impossible to deal with especially if switching day to cover it has no more available time to fill in. No call no show is 2 points. Some employees even shared their concern when you're car breaks down and late coming in, you get 1 point. Nothing in this company is fair.

2.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, Benefits, and work life balance

Cons

Incredibly high turnover rate. Layoffs are incredibly common here. KPI's are constantly changing making it feel like it is impossible to bonus. No job security

Viewing 151 - 153 of 6,854 Reviews

Glassdoor has 7,875 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.