Wayfair reviews

Please think very carefully about what you value in a company and a role before you accept an offer from Wayfair. If you value commensurate pay for your work product, you will not find that here. The salaries for all non-engineering roles are far below market average. I believe the pay for entry-level roles in some departments (Category, Merchandising) is just a hair above the adjusted poverty line for Massachusetts. Your salary will also not reflect the amount of work you must output to feel an ounce of job security. Equity in a salary package is nice, but it does not offset the low base pay, especially when most employees will not remain at Wayfair long enough to vest all of their shares. If you value benefits, you will not find them here. There are only six paid holidays. During the Q&A session of a recent all hands meeting, the CEOs scoffed at the idea of increasing the number of paid holidays, citing that ecommerce is “always on.” PTO package is a joke. If you value clarity of your role and defined ownership of projects, you will not find that here. Multiple departments attack the same problem with no cross-collaboration, resulting in duplicated work and wasted time. Leadership is disorganized and changes priorities monthly, if not weekly. There is a serious pass the buck culture when it comes to transactional ticket work. Teams that work in the same organizational area will refuse to action tickets that fall outside of their responsibilities, despite the fact that the scope of their job has never been clearly defined by management. If you value the ability to advance internally, you will not find that here. The company will keep you in your entry role level (L1, L2, L3, etc.) for as long as possible. They will change the criteria for promotions as you approach your target eligibility date. There is a lack of transparency of what you need to do to succeed. This, coupled with the fact that you are stack ranked against every employee at your level within your department leads to a highly political and toxic environment when you want a promotion. You will not be promoted on merit, rather what your manager thinks you are doing. And yet, management is clueless as to why there is such an extreme amount of turnover. You will be told that your direct manager and upper management as a whole cares about your career development. They do not. Any minor mistake or perceived lack of job performance will be used against you during biannual evaluations to preclude you from advancing. When I was hired in early November, I was subjected to a full performance evaluation after less than two months of work. I received a “not meeting expectations” due to a lack of technical understanding of our systems and asking too many questions of my coworkers. I was told that receiving two “not meeting” ratings would put you on the fast track to being fired. I found it ridiculous that I was graded so harshly after such little time spent in seat and found it particularly rich that I was dinged for asking questions in a department that offered NO formal training for the role. Wayfair prides itself on having employees who are curious and collaborative, but I found my experience to be the exact opposite of that. In sum, if you value working hard for low pay, minimal advancement opportunities, no time off, a toxic and very political work environment, Wayfair surely has a role for you!

Pretty much everything else. Management is awful. Awful, awful, awful. Here are some examples: 1) My manager was supposed to approve a coworkers promotion, she received confirmation in her review that she had received said promotion but never received her raise. Turns out the manager never approved it and lied to the employee every week saying it was getting corrected, going as far as forging a compensation sheet to cover up her mistake. 2) After the aforementioned manager was fired it was up to the director to schedule our reviews, which going into the last week before the deadline, we still had not had. We asked everyday for our reviews, we wanted to at least know what our compensation would be before any salary changes took effect. Instead of ever getting our reviews, 6/9 of the women on my team were pulled into a meeting with managers from other departments where we were tersely informed that our team would be split up, our remaining 3 friends and coworkers had been laid off (after a combined 12 years of tenure), these were our new managers effective immediately, and we would be meeting with them right aftewards (so we could not see our friends on their way out). The girls laid off were so graciously informed they could have their things mailed to them. It stung having this happen to an all-female team of capable women at the hands of one man who clearly derelict in his duties, did not want to clean up the mess he allowed to pile up. 3) Another coworker met with her manager directly after reviews were submitted so she could work on any opportunity areas before her review meeting in 2 months, but all of her feedback was positive. Two weeks later her manager lets her know that he "heard back on reviews and she may not be to happy about it." He let her know that upper level management wanted a bell curve so they adjusted everyone's number scores and gave the reviews back to middle management to rewrite to reflect the new scores. They bumped her down to inconsistent performance and therefore made her ineligible for a well deserved merit raise. 4) One time management pulled the entire sales team into a meeting for a "Pizza Party" from there in front of everyone, they laid off 40 people. 5) You're not supposed to be eligible for a review unless you have been at the company at least two months (used to be 6 but it's as if the want to fire the people they hire). A co-worker of mine had been working there for two weeks before he received his review, which was not favorable (I guess you're supposed to be an expert on the systems of a 10,000 person company after 10 business days??) Anyways, they put him on a performance improvement plan after his formal review and let him go two weeks later. If you join Wayfair, expect to walk by people crying in conference rooms, expect to never a relationship with your manager (it's hard when you're bounced around all of the time, I had 8 in three years and narrowly escaped a 9th), expect for upper level management to never know your name or what you do, expect the people you work with to constantly change (and not because they "move fast, break things," but because the average tenure is probably 8 months"), and above all expect that illusion of a fun environment to be shattered. This place is not a start up which they want you to believe, they are very corporate but don't want to tell people that. And I guess they shouldn't because the place is way to disorganized to resemble any successful corporations. If you end up here in desperation, at least try to keep your eyes peeled on the excessively unethical practices on the company and not sip the kool-aid too much