Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (79) , Senior Associate (75) , Intern (72) , Software Engineer II (71) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 670 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 530 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 440 reviews)); "Good work life balance and clear KPIs" ((in 361 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 195 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 393 reviews)); "They pay is low and they set the bar so high you would never reach it." ((in 387 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 281 reviews)); "Just because an employee has been there the longest doesnt make them a good lead or manager." ((in 268 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 180 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

Wayfair reviews

3.1

39% would recommend to a friend

(6,856 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.4

Senior management

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,856 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Feb 29, 2020

Just don’t work here

Recruiter

Recommend

CEO approval

Business Outlook

Pros

The office is so great- cheerful, great snacks, good beer on tap, most desks near windows etc. THE DISCOUNT is awesome and you can share it with friends and family.

Cons

PAY!!! Please before you accept a role here do your research. Recruiters here make the absolute lowest salary a company could offer. When I left for a new role in a new company - same level - they more than doubled my salary. Just do your research and know your worth. It’s also impossible to be promoted just by hiring people or doing your job. You have to go above and beyond to be noticed and “know the right people”. It’s super political. You end up doing projects just to do projects and get your name out there. It is also absurdly cliquey.

1.0

Sep 23, 2019

The most awful place I have ever worked, horrible company that treat their employees like filth.

Sales and service consultant

Recommend

CEO approval

Business Outlook

Pros

Absolutely none, nothing good to say about this company

Cons

Abusive customers No support from company or managers Awful work hours could be expected to work a 48 hour wk with no overtime. Treated like you are a robot. Always changing the perimeters the job from one week to another. Left Feeling isolated. Kpi’s that are impossible to achieve. What you are sold in the interview is bs. The worst company I ever worked for, so glad to get out of it.

2.0

Sep 6, 2019

Trendy workplace, Extreme Tech Bro culture, delusions about equality

Senior strategy analyst

Recommend

CEO approval

Business Outlook

Pros

The workplace is beautiful and does encourage creativity. It is a fast growing company so you can gain a lot of responbility quickly

Cons

The pay is below average The CEOs think they are nice guys but really perpetuate tech bro culture. Company doesn't listen to employee feedback about culture and values issues. I mean there was a 600 person walk out and the company's response was 'it's nice that you care, but we don't' I don't want to be working for leaders that don't understand the greater impact that the company has on society. I don't want to be associated with the company profiting from furnishing decrepit migrant detention centers. I will start answering recruiter messages on LinkedIn for other jobs soon.

Viewing 139 - 141 of 6,856 Reviews

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Reviews by job title

Just don’t work here

The most awful place I have ever worked, horrible company that treat their employees like filth.

Trendy workplace, Extreme Tech Bro culture, delusions about equality

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