Wayfair reviews

3.1

39% would recommend to a friend

(6,854 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

- Great place to start your career, most of the corporate employees are in their 20's - Entire company is focused on using data to make any and all decisions - Very transparent with high-level decisions and communication from the co-founders - Big emphasis on culture and fun, free beer/cider in the kitchens, lots of snacks, game rooms. - Employees can publicly recognize each other for good work, and most can even gift each other credit for Wayfair purchases - Aggressive recruiting and constantly hiring, although they are slowing down for non-engineering roles

Cons

- Low pay across the board, especially for entry-level; most of my colleagues had second jobs. VPs and Directors routinely dodged the overwhelming negative feedback about compensation - Aggressive recruiting takes up most of management's time and every conference room in the building. - Very stratified company, every position is Leveled (0-9) and people use it to judge you constantly. - Two annual performance reviews is a huge time suck for the entire company, involving months of calibration meetings to decide where to place employees on a bell curve of compensation. So your review is partially a reflection of your work, but mostly a reflection of your peers. - Incompetent middle-managers with poor communication habits. Senior managers and directors may never interact with their "L1's" but that doesn't stop them from adjusting their performance reviews. - The Copley Place office is surprisingly subpar. Every morning from 8:30-9:30 there's a long line to get up the single-file escalator, past a security desk, then another line to get into the elevators. Same line situation if you're trying to leave between 4:45-5:15. Also the entire place is infested with mice, and when you put a ticket in with facilities, all they'll do is put a snap-trap near your desk. Beware dead or dying mice at your feet. - They're moving some teams into a new building on Boylston street, so the distance between the two is probably a 12-minute walk. I can't imagine how much this will deteriorate their (already poor) internal communication habits.

2.0
Oct 25, 2018

Old school in some ways

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's free beer and junk food. I believe some departments are good to work in an there are some great people here..

Cons

Management practices are old school. I was forced to rate my employees on a curve and was not allowed to disclose this to them. Then I had to deliver performance reviews people did not deserve. Senior leaders make snap judgments and can be arrogant. It's hard to get the time or resources you need to succeed.

1.0
Oct 20, 2018
Recommend
CEO approval
Business Outlook

Pros

in the beginning is all nice and new. THE COMPANY is great, the Products are great, (but i could not find one Person what would honestly tell you his Opinion without going the risk of being stop in progressing within the Company.

Cons

Full of fake friendliness If you have your own Head, you will go no where there. Nerver answer back to your Coach, Trainer or manager, as there is direct an Progress Ban on your Name to go the next step: so you will see other People go in the next level, but not yourself. Demoralizing Atmosphere, if you are looking for long term position without losing your Personality . so If they tell you , we are looking for people what looking outside of the Box: there is no smaller box you can be in. The System is so unorganized that you will wait weeks for updates on your schedules. Never mind on Holiday requests, updates: what is that. If applying : ask for specific Tasks, schedules, Support tasks, as they permanent shifts under the universal Rules Business Needs: no matter Breaktimes: against Breaks in the Contract Bad Bonus packs: Compensation : low compare to other Companies with same workload Benefits-pack: never mind Relocation: never mind

Viewing 112 - 114 of 6,854 Reviews

Glassdoor has 7,875 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.