Wayfair reviews

3.1

39% would recommend to a friend

(6,849 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Mar 18, 2026

Just not well run

Recommend
CEO approval
Business Outlook

Pros

The culture in general was very positive until the effects of COVID and the faux sense of accomplishment from everybody needing at home office set ups went away.

Cons

The company relies heavily on the people furthest from the processes rather than those who are and were closest to the processes resulting in inflated salaries and egos working out of corporate locations and making a lot of assumptions when figuring out how to make gains/lower costs

4.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to start your career, you learn a lot

Cons

Can be demanding at times, always "on" culture

1.0
Mar 17, 2026

Chaotic and careless

Recommend
CEO approval
Business Outlook

Pros

Worked with and learned from some great people

Cons

Politics are insane. The CEO is careless and chaotic

Viewing 94 - 96 of 6,849 Reviews

Glassdoor has 7,870 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.