Wayfair reviews

3.0

38% would recommend to a friend

(6,837 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.0 out of 5 stars, based on 6,837 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
5.0
May 15, 2009
Recommend
CEO approval
Business Outlook

Pros

I joined CSN Stores a little more than a year ago, and have been extremely impressed with the open communication from the co-founders, Niraj Shah and Steve Conine, as well as all other members of the management team. CSN is a meritocracy, and there is a strong focus on developing talent internally, which makes it a great place to start a career. After working for a few companies that didn't value development as much, this has been a welcome change! Additionally, the company provides a great benefits package and access to tickets for local sporting events (Red Sox, Celtics and Bruins) and shows, as well as quarterly social events so employees from different departments get to know each other better.

Cons

I haven't really encountered many downsides of working at CSN Stores. I guess if you are someone that likes a very rigidly defined role, it may not be the best place for you, as creativity and thinking outside-the-box are highly valued at the company. In terms of compensation, although there are probably places where a new college graduate could make more money, there are definitely trade-offs involved in going to work for large financial or other more formal companies. CSN values a healthy work-life balance, as opposed to working long hours on weeknights and weekends, and the dress code is certainly more relaxed.

3.0
May 7, 2009
Recommend
CEO approval
Business Outlook

Pros

All employees are given the chance for local sporting events for Red Sox, Bruins, Celtics. Tickets to Off-Broadway shows are also offered through lottery. Coffee, tea, snacks are a great little perk. Health benefits are very competitive. Health is through Blue Cross Blue Shield and the premiums are low. Options are given for different deductible levels, which is nice. Dental is through Principal Insurance and covers. 100% of the premium is covered and includes 2 cleanings per year and other basic services with limited co-pays. CSN is a good place to work as a first job out of college if you want to be downtown, are allergic to wearing suits, want an easy transition to the working world, and don't mind not getting paid much. If you are a career-driven, type A personality that is looking to tap into a company that can offer the institutionalized know-how and job training that is long-term transferrable, I wouldn't put CSN on your short list.

Cons

CSN, in short, is a little like high school. Sadly, nepotism has a strong place in the company culture. Professional development and career advancement are championed as causes, but efforts to cultivate these fall short. The company likes to hire internally, which is a positive - both for employees (who aren't competing against outside candidates) and the company (which doesn't have to waste time on the culture match of the employee). Unfortunately, objective skill assessment and candidacy takes a backseat to favoritism. As a result, I've seen several promising people left under-utilized and stripped of incentive.

4.0
Apr 8, 2009

A good early stepping stone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are interested in ecommerce this company provides you a great place to learn. They are very open about company information and business decisions. It is a good stepping stone for your career. They offer a good benefits package including sporting event tickets. You have a good amount of mobility within the company.

Cons

For the most part you are under compensated for your positions. Most people start as entry level employees but it is very hard to receive a substantial increase in pay. You may take on very high level business responsibilities but you don't get paid for it.

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Glassdoor has 7,855 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.