Wayfair reviews

3.1

39% would recommend to a friend

(6,850 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Feb 27, 2013

Why am I still here?

Recommend
CEO approval
Business Outlook

Pros

- Wayfair seems to hire only smart, motivated extroverts which makes it remarkably easy to make lasting friendships with coworkers - Subsidized, inexpensive benefits (this reviewer is a single person) - Great learning environment with plenty of opportunity to flesh out professional skills

Cons

As everyone else has said - it should be echoed that pay is laughable. There is absolutely no way to have a career here if you start in an entry level position. Come here with a masters and 15 years experience and you might do well. The company likes to talk about how the business grows exponentially year after year and that last year made something like $600 million. Obviously that isn't the net profit, but clearly the money taken is quite substantial. After leaving customer service for a "promotion" this reviewer took a pay cut of about $8k a year so working here just feels like a dead end and there's no clear path on how to earn more money as employees shift departments with unnerving frequency and most moves are of course lateral because all jobs that would require pay increases seem to be filled externally.

2.0
Feb 11, 2013

Software Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, lots of work

Cons

no management, out dated tech, less communication

5.0
Feb 8, 2013
Recommend
CEO approval
Business Outlook

Pros

With both co-founders having backgrounds in engineering, there is a strong engineering focus that permeates through the company. While there are certainly occasions where you just need to get things done and out the door, you do get the opportunity to go back and make sure things are build logically and scalably for the future. There is also a strong culture that encourages group outings or get togethers with coworkers. There is also a good work life balance, plus as long as your manager is ok with it (most are), you can work from home whenever you need to.

Cons

It's an open environment, no cubes, no offices. This does make everyone feel equal with each other, but if you want to have a private phone conversation for any reason, it can be a little annoying.

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Glassdoor has 7,871 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.