3.0
Sep 19, 2013
Fun but don't be fooled; it's a call center
Former employee, more than 1 year
Ogden, UT
Recommend
CEO approval
Business Outlook
Pros
No micromanaging as long as you are doing your job. Free snacks and coffee and a fun atmosphere for the most part. Good benefits for Utah.
Cons
Dismal wage. They pay decent bonuses, but you MUST hit your bonus if you have any chance of actually paying your bills. Bonuses should be bonuses and not a wage, especially when they are based on quality which is completely subjective. Job can get boring, and there is no room for advancement. You are often expected to take on extra work and do new jobs with no extra pay. The software goes down a lot because it is very outdated, and they just keep bandaiding the problems rather than just investing the time and money to do it right and overhaul the entire system.