Wayfair reviews

3.1

39% would recommend to a friend

(6,859 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,859 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
5.0
Nov 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Best job I have ever had, great base pay, great benefits. Personal desk, personal headset, personal email and extension. Very laxed, let you use your phone or watch Netflix when not taking a call.

Cons

Difference in pay between sales and device even tho service is harder

3.0
Nov 12, 2015
Recommend
CEO approval
Business Outlook

Pros

-young company -smart people recruited from top schools -growing quickly (employees and revenue) -located in the city -tons of responsibility

Cons

-very low pay for the amount of responsibility -move too quickly sometimes and doesn't think every initiative fully through -high turnover -less transparency as the company grows

2.0
Nov 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The people are what makes Wayfair great, i've never worked with so many upbeat nice people. The company is always trying to have fun with different events and giveaways to bring up employee moral. They give you benefits on day 1! The break room is the best i've seen at any company, lot's of snacks and gourmet coffee machines. Lot's of upward momentum. Relaxing enviroment.

Cons

The training is some of the worst i've ever been through at a company. I can tell they mean well,but as the title suggests the execution is really lacking. It might be due to all of the 18-19 year olds who can't seem to be quiet and actually listen. It seemed like the trainer was more of a babysitter. Sitting through 8 hours a day of that training was the worst work experience i've ever had, and I worked at Mcdonalds. The pay isn't great in comparison to other jobs, but the work isn't hard, so maybe it's warranted. The Attrition is insane, I think it's due to the low pay, and the constantly changing enviroment. Alot of the managers just don't seem to understand how to manage, it seems like the management just picked it's favorite people for promotion. Also the attendance policy is one of the most penalizing systems I have ever seen, but that's what you get hiring a bunch of kids to work for you.

Viewing 6475 - 6477 of 6,859 Reviews

Glassdoor has 7,881 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.