Wayfair reviews

3.1

39% would recommend to a friend

(6,859 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,859 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
5.0
Jan 5, 2016

Love It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The environment/atmosphere is great. Peers and management are very supportive and encouraging. There are a lot of cool perks like free snack bar and free coffee/tea selection on every floor. It's really cool getting to be right in Copley Place and steps from the Prudential Center (via indoor walkway). There are a lot of complaints about salary here but it depends on your skill and previous salary. I am paid well above market rate and other people my age. I love going to work here every day.

Cons

The commute is expensive but that's really in the hands of the employee. They will also buy your MBTA passes with pre tax money so that's a big help.

4.0
Jan 3, 2016

business to business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very encouraging management, free snacks, loose time schedule, good money.

Cons

Expensive place to live or commute to. Starting at a computer screen constantly.

3.0
Jan 2, 2016

Looks can be deceiving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Young company full of very intelligent people. Fun culture overall and they preach an environment of transparency and meritocracy.

Cons

They preach transparency and meritocracy, but in my 6 years I've found that is rarely the case. It is VERY easy to become a cog in the machine here, even if you're trying your hardest to stand out, have your voice heard, and make an impact. There are plenty (read: ~500) open roles, but they seem to be saving them for the next best thing, rather than utilizing talent and skills right at their fingertips. Many of the departments don't speak to one another so there is no understanding of how they can work together to benefit one another. I think the executive level is well-intentioned and believes what they preach, but the people actually doing the executing (or managing those that do the executing) are letting them down. Decisions are made apropos of nothing, and usually based on favoritism/nepotism. Additionally, salary is a joke unless you are a level 5 or higher. They continue to use the start-up excuse (we're a start-up, think of the experience you're gaining!) - but with 1400 employees in Boston alone and revenue off the charts that can't be an excuse anymore.

Viewing 6463 - 6465 of 6,859 Reviews

Glassdoor has 7,881 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.