Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

39% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (303) , Manager (202) , Senior Manager (145) , Senior Software Engineer (144) , Senior Analyst (123) , Recruiter (109) , Analyst (106) , Associate (93) , Business Analyst (79) , Senior Associate (75) , Intern (73) , Software Engineer II (71) , Account Manager (65) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 664 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 545 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 451 reviews)); "Good work life balance and clear KPIs" ((in 357 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 187 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 391 reviews)); "The pay is low and they hold you at specific positions until you have worked in that position for at least 3 months." ((in 383 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 287 reviews)); "Just because an employee has been there the longest doesnt make them a good lead or manager." ((in 273 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 186 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

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Wayfair

Wayfair reviews

3.1

39% would recommend to a friend

(6,859 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.4

Senior management

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,859 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Nov 27, 2018

N/A

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learned a lot. Very smart people.

Cons

Culture can be a bit catty and political.

5.0

Nov 27, 2018

Recruiting Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture. Good work/life balance.

Cons

Tight on collaboration spaces in the office

3.0

Nov 21, 2018

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, casual environment. Open to ideas and feedback, great salary

Cons

Limited upward movement outside of the corporate hq, HR decision based without true input from leaders, company is growing exponentially however process and procedures are barely catching up, different environment and morale should be accounted for at warehouse locations versus coprporate

Viewing 6457 - 6459 of 6,859 Reviews

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Jobs at Wayfair

Senior Project Manager, Physical Retail Construction

Warehouse IT Associate

Warehouse IT Support Associate

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Wayfair

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N/A

Recruiting Manager

Manager

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