Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Aug 4, 2025

Good for engineers

Recommend
CEO approval
Business Outlook

Pros

- Good salary - Good work-life balance - Great and wise people in engineering

Cons

- High management seems a bit lost with the company's direction. - High management used to show off more often with internal updates. Now it lacks visibility. - Unpaid on-call rotation with mandatory time-to-respond. Get paid only if called and wasted more than a given time during the incident. - Shifting engineering to India and letting go of great minds with great contributions to the company, leaving void spaces without preparation.

2.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- Generally good workplace culture - Okay benefits (discounts on the site being a key one) - Decent pay

Cons

- Upper management seems keen on ruining the company. Nobody at the top level is ever held accountable for their poor decisions, so anytime there's been a layoff it's invariably the people at the bottom who bear the brunt - Despite all messaging from leadership, performance reviews are ultimately stack ranked. As a result, promos don't always happen based on merit like they theoretically should

5.0
Aug 1, 2025

great

Recommend
CEO approval
Business Outlook

Pros

a great place to work at.

Cons

sometime becomes hectic and difficult to manage

Viewing 358 - 360 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.