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      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,864 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by demographic groups

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      7K reviews
      4.0
      Aug 14, 2025

      Good enough pay per local standard

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The BU role offers an above-average salary for the Asia market, enforces a strict return-to-office policy, and allows for a relatively independent working style.

      Cons

      Heavy workload distribution among CMs, alongside recent waves of layoffs.

      1.0
      Aug 13, 2025

      Wayfair is a joke

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      The discount is nice, but be careful because most of the product is trash anyway.

      Cons

      Leadership is horrendous. Expect angry ranting emails from the CEO in the middle of the night, clueless execs who refuse to learn new ways of thinking and only listen to what they want to hear, and rampant toxicity from director-level leadership. Nepotism and politics is how you get promoted; asking hard questions and trying to innovate even the slightest is how you get shown the door. The plus side is that if you just want to coast and know how to “play the game” of just telling people what they want to hear, it’s the perfect environment for that. There is also ZERO support for people managers and resourcing is atrocious. Whenever someone quits, they just tell the rest of the team to pick up the slack instead of backfilling them. Everyone is overworked and miserable because of how horribly mismanaged this place is.

      4.0
      Aug 13, 2025

      What you make it

      Manager, project management
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked in a smaller subsection of the company where we had good people and weren't as micromanaged. It was a lot of fun and there was an easy flow of ideas.

      Cons

      Constant fear of layoffs/leadership putting $ and emphasis on the wrong things.

      Viewing 343 - 345 of 6,864 Reviews
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      Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.