WTW reviews

3.9

76% would recommend to a friend

(8,073 total reviews)
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Carl Hess

84% approve of CEO

70% positive business outlook

WTW has an employee rating of 3.9 out of 5 stars, based on 8,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

The People: For most of my tenure, the coworkers were the best part of the job—highly skilled, collaborative, and truly supportive. Reliable Compensation: Consistent annual raises and a dependable yearly bonus structure provided great financial stability. Generous Benefits: The PTO policy is excellent and allowed for a healthy work-life balance for many years. Engaging Work: The actual day-to-day tasks were intellectually stimulating and professionally rewarding.

Cons

Eroding Culture: Following multiple mergers, the "people-first" culture was replaced by a rigid, money-focused environment. Loss of Institutional Knowledge: Successive layoffs and a shift toward offshoring have removed many of the veteran employees who made the culture what it was. Disconnected Leadership: Management has become increasingly distant and unreachable; there is a significant gap between senior leadership’s goals and the reality of the employees’ experience. Devaluation of US Talent: Long-term US employees are being phased out in favor of cheaper, out-of-country labor, leading to a loss of the "team" feel that once defined the company.

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WTW Response
5mo
Hi, Thank you for sharing your experience on Glassdoor in such detail and for showcasing so many of the positive aspects of our company, your colleagues and the projects that you were a part of. Input like yours helps inform our ongoing efforts to improve our colleague experience. Best regards, WTW
1.0
Mar 3, 2025

Failed duty of care - poor practices - not recommend it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay check, met some nice people

Cons

Poor management failed duty of care abuse of power the worse company I have worked for, in 11 years of my career lack of career opportunities big on promoting diversity and inclusion but the reality is that they lack good practices

2.0
Oct 23, 2024

ACA

Recommend
CEO approval
Business Outlook

Pros

Compensation, profit share, resources, talented colleagues, and CRM software.

Cons

Everyone is over worked resulting in the inability to form or build interpersonal relationships and an inconsistency in task assignments. They promote the idea of strong teamwork and collaborative efforts; however, this does not accurately reflect the reality of the situation. Associate Client Advocates, or former Client Managers are highly undervalued. The values of this publicly traded company should reflect a commitment to both shareholder interests and the importance of valuing their employees.

Viewing 187 - 189 of 8,073 Reviews

Glassdoor has 9,896 WTW reviews submitted anonymously by WTW employees. Read employee reviews and ratings on Glassdoor to decide if WTW is right for you.