WTW reviews

3.9

76% would recommend to a friend

(8,074 total reviews)
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Carl Hess

84% approve of CEO

70% positive business outlook

WTW has an employee rating of 3.9 out of 5 stars, based on 8,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WTW employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Nov 3, 2013
Recommend
CEO approval
Business Outlook

Pros

TW is highly respected in the market with a great reputation for client service and excellent work.

Cons

Sales and billable hours goals are high and very challenging to meet. Managers insist they are possible, but I'm skeptical. Work life balance is a challenge as well, although this is true in the consulting industry in general, and not unique or any worse at TW.

1.0
Nov 3, 2013
Recommend
CEO approval
Business Outlook

Pros

cannot think of any pros for this company and am currently looking for another job as I am very embarrassed to work here there are people with criminal records as the company did not do a drug test or thorough background checker It is close to my home and I do not work weekends

Cons

no benefits except what you pay for on your own - only offers 10,000 max medical coverage that employees pay for! there are no agents who have worked anywhere else so we do not know what we are doing for the most part, very poor training that changes every day. Lots of supervisor arguments on the floor over affordable care, no one knows what they are doing. I have not been paid what they promised and my car has been vandalized in the parking lot. There was an incident of head lice in training and I have learned that I am not supposed to take calls in states where I do not have an insurance license (after I have been doing this since August). Most people only sell the Medigap plan which is the most expensive one for Medicare because they did not pay attention to the carrier plans so the customers are stuck. The management is nonexistent and the call center is very dirty (carpets, chairs and desks have not been cleaned and the equipment breaks down frequently). The company does not honor the bonus or pay structure and there is no longevity. I am hoping to get another job soon.

1.0
Nov 1, 2013

HR is way too inefficient

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

a good firm per se

Cons

HR is way too inefficient

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