Verizon Tech Support Representative reviews

3.3

69% would recommend to a friend

(79 total reviews)
avatar

Dan Schulman

Not enough data to show CEO approval

67% positive business outlook

Tech Support Representative employees have rated Verizon with 3.3 out of 5 stars, based on 79 company reviews on Glassdoor. This indicates that most Tech Support Representative professionals have a good working experience there. Verizon is rated in line with the average (within 1 standard deviation) by Tech Support Representative professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

79 reviews
3.0
Feb 9, 2024

Good place to chill

Recommend
CEO approval
Business Outlook

Pros

Less stressful environment, you have time to grow. Relatively relax and open culture.

Cons

Not much room for promotion. The tech stack is not up-to-date.

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Verizon Response
2y
Our culture is very important to us, and we believe that providing our employees with a positive working environment is key to personal growth and success. Your opinion matters to us, and we want to thank you for taking the time to share your feedback.
5.0
Dec 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Communication with supervisors Flexibility Paid Volunteer opportunities Insurance Stock together Remote work

Cons

Customer knowledge of how insurance works Escalated calls frequently call in due to in-store reps knowledge/training of services and value presented to customers.

Viewing 13 - 15 of 79 Reviews

Glassdoor has 38,087 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.