Is Verizon a good company to work for as a Tech Support II?

Tech Support II professionals working at Verizon have rated their employer with 2.7 out of 5 stars in 109 Glassdoor reviews. This is a lower than average score with the overall rating of Verizon employees being 3.6 out of 5 stars. Search open Tech Support II Jobs at Verizon now and start preparing for your job interview by browsing frequently asked Tech Support II interview questions at Verizon .

Does Verizon pay Tech Support II employees well?

Tech Support II professionals rate their compensation and benefits at Verizon with 4.0 out of 5 stars based on 109 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Tech Support II salaries at Verizon.

How happy are Tech Support II professionals working at Verizon?

23% of Tech Support II employees at Verizon would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Tech Support II professionals have also rated Verizon with a 3.2 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.8 rating for culture and values and 2.0 rating for career opportunities.

What are the top reviewed jobs at Verizon?

Solutions Specialist (1708) , Customer Service Representative (1363) , Sales Representative (907) , Retail Sales Representative (875) , Sales Associate (690) , Software Engineer (544) , Manager (533) , Project Manager (403) , Solutions Manager (389) , Sales (338) , Analyst (323) , Consultant (321) , Solution Specialist (307) , Network Engineer (260) , Specialist (249)

What are the pros of working at Verizon according to real employee reviews?

"You can relocate domestically and internationally and they have a great benefits package and tuition remission program" ((in 7227 reviews)); "Pay was good but no ot if you are GM and you got mostly sun and mon days off" ((in 3955 reviews)); "Sole great people in the company who will look out for you and your best interests." ((in 1190 reviews)); "I started a long time ago and was able to work my way up; salary was good" ((in 950 reviews)); "The overall culture of the company is great and they strive and focus on employee satisfaction." ((in 778 reviews))

What are the cons of working at Verizon according to real employee reviews?

"No work life balance due to it being retail and it also having aggressive sales target." ((in 1690 reviews)); "Some management can be poor and it's hard to get concerns addressed to higher ups on management." ((in 1602 reviews)); "Frequent layoffs and store closing make you wonder if you will have a job next week." ((in 764 reviews)); "Managers do not really do anything except tell you to sell more and more each day." ((in 679 reviews)); "The hours are long and tough to work around if you have kids or family issues." ((in 608 reviews))

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Verizon

Verizon Tech Support II reviews

2.7

23% would recommend to a friend

(109 total reviews)

Dan Schulman

Not enough data to show CEO approval

20% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (109 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tech Support II employees have rated Verizon with 2.7 out of 5 stars, based on 109 company reviews on Glassdoor. This indicates that most Tech Support II professionals have an average working experience there. Verizon is rated 24% below average by Tech Support II professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

109 reviews

1.0

Apr 23, 2022

Not consistent

Tech support

Recommend

CEO approval

Business Outlook

Pros

Alot of PTO offered but thats changed!

Cons

No one management wise will stick up for you. You learn about things happening on the news and from customers before they inform you. Not worth the OT or the money for your sanity.

Verizon Response

Thank you for sharing your opinions and experiences. We appreciate your honest feedback. Thank you, Verizon Careers

4.0

Mar 3, 2022

Good salary and flexibility

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Great learning opportunities and equal opportunity to women.

Cons

Work life balance depends on project

5.0

Jan 20, 2022

Good company

Tech support

Recommend

CEO approval

Business Outlook

Pros

Good pay. Lots of vacation and personal hours

Cons

Lack of empathy for employees Rude customers

Viewing 25 - 27 of 109 Reviews

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Verizon Tech Support II reviews

Company ratings over time

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Not consistent

Good salary and flexibility

Good company

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