Is Verizon a good company to work for as a Tech Support II?

Tech Support II professionals working at Verizon have rated their employer with 2.7 out of 5 stars in 109 Glassdoor reviews. This is a lower than average score with the overall rating of Verizon employees being 3.6 out of 5 stars. Search open Tech Support II Jobs at Verizon now and start preparing for your job interview by browsing frequently asked Tech Support II interview questions at Verizon .

Does Verizon pay Tech Support II employees well?

Tech Support II professionals rate their compensation and benefits at Verizon with 4.0 out of 5 stars based on 109 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Tech Support II salaries at Verizon.

How happy are Tech Support II professionals working at Verizon?

23% of Tech Support II employees at Verizon would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Tech Support II professionals have also rated Verizon with a 3.2 rating for work-life-balance, 3.1 rating for diversity and inclusion, 2.8 rating for culture and values and 2.0 rating for career opportunities.

What are the top reviewed jobs at Verizon?

Solutions Specialist (1708) , Customer Service Representative (1363) , Sales Representative (907) , Retail Sales Representative (875) , Sales Associate (690) , Software Engineer (544) , Manager (533) , Project Manager (403) , Solutions Manager (389) , Sales (338) , Analyst (323) , Consultant (321) , Solution Specialist (307) , Network Engineer (260) , Specialist (249)

What are the pros of working at Verizon according to real employee reviews?

"great benefits to work here which allow for medical dental and vision at a reasonable cost" ((in 7096 reviews)); "Company proposes good pay while joining and yearly hike percentage also good based on the peer and manager discussion" ((in 3992 reviews)); "I have been able to promote several times and have met some really great people." ((in 1235 reviews)); "The salary was good and increased each year based off of the company's & individual performance." ((in 919 reviews)); "The overall culture of the company is great and they strive and focus on employee satisfaction." ((in 768 reviews))

What are the cons of working at Verizon according to real employee reviews?

"No work life balance due to it being retail and it also having aggressive sales target." ((in 1703 reviews)); "Some management can be poor and it's hard to get concerns addressed to higher ups on management." ((in 1580 reviews)); "Frequent layoffs and store closing make you wonder if you will have a job next week." ((in 781 reviews)); "Managers do not really do anything except tell you to sell more and more each day." ((in 674 reviews)); "Long hours and promotability based solely on sales numbers versus focusing on every employee's individual strengths..." ((in 601 reviews))

Verizon Tech Support II reviews

2.7

23% would recommend to a friend

(109 total reviews)

Dan Schulman

Not enough data to show CEO approval

20% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (109 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Tech Support II employees have rated Verizon with 2.7 out of 5 stars, based on 109 company reviews on Glassdoor. This indicates that most Tech Support II professionals have an average working experience there. Verizon is rated 24% below average by Tech Support II professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

109 reviews

2.0

Nov 13, 2021

No stop this madness and let me see the site

Tech support

Recommend

CEO approval

Business Outlook

Pros

. Decent pay. They promote from within. Fun team builders.

Cons

Poor work life balance. Mangers always in meetings. Systems always breaking. Departments can dump calls to tech with no repercussions. Don't give good enough raises.

2.0

Nov 10, 2021

Tech Support

Tech support

Recommend

CEO approval

Business Outlook

Pros

Great benefits Flexible hours Work from Home Remote

Cons

Stressful and frustrating environment Lack of support on products and services Little development for growth

Verizon Response

4y

Thank you for sharing your review and feedback with us on Glassdoor. We appreciate the insights.

4.0

Nov 6, 2021

Verizon

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Employee friendly and have good increment

Cons

Work load is more sometimes

Viewing 31 - 33 of 109 Reviews

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Verizon Tech Support II reviews

Company ratings over time

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Reviews by job title

No stop this madness and let me see the site

Tech Support

Verizon

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