Verizon reviews

3.6

62% would recommend to a friend

(35,685 total reviews)
avatar

Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
2.0
Apr 20, 2011
Recommend
CEO approval
Business Outlook

Pros

You're exposed to the latest web technologies. There are many opportunities to learn new systems and the latest and greatest coding technologies (if you're a developer). Developers have the best chance of being converted from contractor to employee.

Cons

They bring in most people as contractors, at which point you're used and abused. Employees are told to give the crappier assignments to the contractors, but the contractors are just happy to have a job in this economy so they take it. Majority of workers are from India and will work endless hours, as most don't have family here. The Indians are seen as better workers because they don't have the same constraints as the American workers who have families and want a work-life balance. They'll work night and day, weekends and holidays. Most of my Indian co-workers were wonderful people, but it's difficult to have a positive view of a company that mostly hires foreign workers when so many Americans are jobless.

1.0
Feb 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Note: This review addresses non-sales, non-customer service positions. I have been in Marketing, IT, and Network positions, so I believe I am qualified to express my views from a corporate HQ level. Here are the benefits in a nutshell: health insurance plans; 401k match 1-to-1 up to 6%; tuition assistance up to $8k (and you don't have to stay at the company after completing your degree); bonus to the tune of 18%+ if you are lucky to be a "C" band or higher (12%+ for band "D", 8%+ for band "D" hourly); annual merit increases; you can pretty much retire staying at your current position.

Cons

This is the part where I hope to explain some of the shortcomings of working at such a big, bloated company that is Verizon Wireless. You can be the dumbest, laziest person on the face of the earth, yet still get a "Performing" annual review and at least a 3% merit raise. On the other hand, you can be the smartest person in your department (maybe even with a Ph.D.) yet still get the SAME performance review and merit raise. No one is allowed to receive a "Leading" performance review - really, why bother having that as a choice? Actually I don't have a Ph.D., but I do have a Bachelor's degree from a tier 1 university as well as working on a Master's - and I make less compensation than someone who's worked in the same position for 15 years and possesses only a high school diploma. Does that make sense? last time I checked, this wasn't a union shop. I suppose this is an example analogy of the power of compounding interest! (3% every year adds up very quickly) There seems to be a very inconsistent method towards promotions. Many employees at HQ location in Basking Ridge somehow increased their title levels just before the Alltel merger. They are doing the same jobs as before, so why did they get automatic promotions? It will take an act of God to get promoted otherwise. Internal jobs are very hard to come by. I suppose that is somewhat true everywhere, but in my observations, positions are filled based on _who_ you know as opposed to _what_ you know. For better or worse, networking is the only way to go if you want to move up the ladder in your career. That is, if you are even motivated enough to switch jobs - like I said, the long-timers have no need to take risks to improve their self-worth by education or switching jobs, because they have it made financially. If you are young and ambitious, be ready to be disappointed trying to make a move in your career. Like some who have commented, perhaps we should let some of these HR people go, so they can experience what it's like to be on the OTHER side of the table for a change.

1.0
Jun 6, 2015
Recommend
CEO approval
Business Outlook

Pros

I work at Verizon's San Jose office (OnCue division). We used to be an independent start-up within Intel, called Intel Media, and then we got acquired by VZ, and the whole work experience went down the drain. All decisions--engineering, marketing, product--are now made by typical corporate warriors in Basking Ridge, New Jersey, with minimal innovation or attention to employees in Silicon Valley. Top executives managing VZ's Silicon Valley office all come from 15+ year corporate careers within VZ. If you are an engineer in Silicon Valley looking to change the world, would you be happy working for a company where--literally--all the shots are called by 15+ year corporate warriors in New Jersey? I doubt it. Also, when you join VZ, they give you all the typical corporate line, like you'll have a great career here. Yeah right. Corporate management in New Jersey does not care about employee development in the San Jose office. If you have a personal development goal, or if you want management to help you with any personal work issues, you will NOT get any support from management in New Jersey. To them, you are just another cog in the wheel, and they only care about their own corporate careers (remember, ALL managers VP and above have been with VZ for 15+ years, and these people only care about their own careers). The Silicon Valley office tries to do some innovation, and I appreciate OnCue executives' (original Intel Media execs, who are now all gone) efforts at innovating. However, the corporate politics is deep, and all innovation takes a back seat to corporate politics, and development delays are not uncommon due to corporate politics. If you are an engineer looking to change the world, or are looking to join a dynamic tech company, then skip Verizon's San Jose office. This place is only good for people who are satisfied being cogs in the corporate machine, or who just want job security. If you are an innovator, look elsewhere. If you are a young engineer, STEER CLEAR of Verizon's San Jose office... this is not a place for young people (imagine working out of Verizon's corporate office in New Jersey, that's what this feels like). Plenty of other options in Silicon Valley.

Cons

Verizon's Silicon Valley office is a glorified assembly line for VZ executives in New Jersey. You are told what to build by executives who've never worked in a real tech company, and who frankly don't give a damn about any rank-and-file employee in San Jose. As an example of poor culture in the San Jose office, as of 2015, only 2 of the original 10 Intel Media executives remain. All the rest have either been pushed out by Verizon or got fed up with Verizon and left. Lunch time conversations with rank-and-file employees almost ALWAYS touch on how horrible Verizon's culture is compared to what we had at Intel. It's actually funny seeing how much the average OnCue employee dislikes Verizon's corporate culture. As of 2015, almost everyone I spoke to who came from Intel has told me they are looking for new jobs on the side (especially the most talented ones). To many here, Verizon is more a steady pay check than a place to develop one's career in Silicon Valley. All-in-all, the cultural clash going from a 300-person start-up at Intel into corporate Verizon did NOT go well--primarily because Verizon came in and wiped clean the original Intel Media executive team, and installed their own VPs in black suits from New Jersey to run OnCue. Absolutely terrible cultural integration.

Viewing 22 - 24 of 35,685 Reviews

Glassdoor has 38,025 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.