Great training and benefits but beware if your going into sales at a store
Pros
Training is by far the best there is. Great benefits, nice compensation package at first. Discounts on products. room for advancement in retail only (not easy to move to corporate once you've already selected retail).
Cons
In the retail life as a sales person I will say Verizon has some things right and a lot of things wrong. As a sales person you are required to also take on technical support work, billing, and customer service transactions, all while trying to meet your sky high sales quotas; and if you don't meet those quotas guess what, Verizon will give you the boot no matter what condition. They beat you down about your numbers and quotas but also want you to take on all this other stuff that takes up a lot of time and effort which doesn't help you meet your quotas at all. So what happens is that reps start off being nice and helpful and then after a while they start being very short with customers that aren't there to buy anything and they hand them off to customer service on the phone which they could have done at home. The reps start cherry picking customers and the good well rounded employees like myself get the tech, customer service, and billing customers and refuse to just hand them off and treat them like dirt but yet it doesn't help my quota at all. So basically after a while I started doing the same thing and I felt bad for treating them like that. So Verizon is to blame here because they set the system up like it is. there needs to be customer service, tech, and sales all as different sections in the store. Sales people shouldn't be taking it all on and also have to meet their quotas. Also, advancement into corporate is almost impossible once you have started out in the retail sector, they look down on the retail sector as like ditch diggers or something.
