Verizon reviews

3.6

62% would recommend to a friend

(35,705 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
1.0
Nov 5, 2008
Recommend
CEO approval
Business Outlook

Pros

If you can deal with the culture and are willing to 'put in your time,' limitless growth potential. Big if, though. If you have a low education level, this can be a great place to start a career and develop one - work hard, explore your options, and a lot can happen. Benefits were quite good, and start almost immediately, bonuses even at entry-level posts.

Cons

Endless bureaucracy, incompetent and clueless middle management. Retail customers are a tough crowd at times, which can be very tiring. People often get promoted to one level above their competency, so watch out. HR doesn't care about you in the slightest (they work for VZ), so again, be on your guard.

5.0
Nov 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Verizon Wireless is a great company to work for overall. In Chandler, AZ - the Call Center is extremely career oriented. The benefits at VZW are outstanding from the PTO to Heath Care. There are many different career paths that can take place with most of them starting at the entry level Customer Service position. The pay at VZW is performance based as well. They have incentives that are well worth you working hard for a year. The health care costs are kept very low for employees and the benefits they provide are outstanding. If you can get into VZW, please make sure that you think of all aspects of the job before you decide to leave. There are much worse companies to work for.

Cons

The same as all other Call Center positions.

2.0
Oct 29, 2008
Recommend
CEO approval
Business Outlook

Pros

The pay is good. For long time employees, sticking around until you make your numbers is key, as the payoff is big. This is no longer the case for new hires, and HR/senior management has ripped this perk away from management employees, although most union employees still have a pension benefit. Most senior skilled people are holding on, waiting to make their numbers so they can skip to a reasonable company that values employees and treats them like a real resource, not just a cost to be cut. We also have some very cool technologies, and are cutting edge in several areas. Very good place to work on some hot areas where a technical person can have an impact. We have some very good managers. Finding and working for one is key.

Cons

Absurd panic by senior management trying to manage a dying wireline business driving poor decisions. Impacts employees on every level in day to day decisions. Mid- and senior-level management more worried about getting credit and building empires than doing what is right for the company. Huge internal wars, and an IT dept that is out of control and very disruptive (not in a good sense). Some areas of the company (IT in particular) place unrealistic, and IMO unfair, pressures on employees in terms of time and stress. My comments apply to technical and corporate jobs only, no idea what life is really like in business units or as an associate employee.

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