Vail Resorts reviews

3.3

57% would recommend to a friend

(2,776 total reviews)
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Rob Katz

32% approve of CEO

37% positive business outlook

Vail Resorts has an employee rating of 3.3 out of 5 stars, based on 2,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Feb 3, 2014
Recommend
CEO approval
Business Outlook

Pros

1) Ski pass. With this ski pass you will get 20% off all Vail Resorts owned businesses in the Vail/Beaver Creek area. some products and services are limited to the employee or not discounted because of demand. 2) No matter how incompitent you are...if you stay with this dysfunctinal company long enough...you will become a manager at some level, somewhere, regardless of performance, experience, communication skills, ect.

Cons

long hours. poor pay. poor trainning. harrasment. aminities for employees. Communication on all levels. ECO bus system (operated by the town of Vail and not VR) the ECO bus system is a disaster. You can count on one-hour commutes each way to-and-from Vail. (5-10 mile range) -most times you are standing throughout the bus ride in very tight quarters becasue of limited bus time offerings. mid-level managment at every VR operated establishment. *80% of Vail Village, Lionshead Village & Golden Peak is monopolized by VR and some are even run under parent company names to distort this truth. This includes but is not limited to: Hotels, Food, Valet, rental shops, fashion, on/off mountain activities. interview process: the more appealing you are as the employee the more lies they will feed you to aquire you at the VR discounted rate. -the perks offered (and some are okay) are not worth it once you realize what you signed up for...this happens about three weeks after you are hired and realize the mess you're locked in for over the next few winter months. Educated, Qualified, Experienced, High-Performing Professional: AKA what could be Vails saving grace, it's growth and future...the people who make it run- Its brightest employees are not retained do due 1) budget restrictions 2) they know better than to sign up for another disaster season 3)underpaying full-time job (very limited) with no ability to change anything. Working for this company for any reason other than to stuff the resume while in town enjoying as many seasons as you desire would be an avoidable mistake. -To those professionals seeking a future with VR...Don't. come enjoy as many season as you can handle and then pursue the career you yearn for. No tipping jobs...Vails private ski clubs, six in Vail. also, some in Beaver Creek. Low-end entry: $10,000. High end-entry: $300,000. If you agree to work at one of the VR ski clubs you are signing up to slave for your managers and members @ no more than $12.50 per HR. and receiving no tips for a 100% service oriented job. Jobs with these requirements pay between $20-$40 in average cities with tips involved. Vail has a monopoly on the town. You do a poor job for them...you will have a tought time getting another job in town. Working hard for this company has no reward, no great future and if you stay for long you will secure a place on the underachieved wall of Vail. This towns service industry is a joke and needs to be infused with real talent from experienced professionals in the industry.

3.0
Feb 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Unique perks that you won't find in a lot of other companies (ski pass, retail discounts, free ski lessons, etc). Casual work place and genuine appreciation for the environment. Employees are encouraged to take ski breaks when they can and enjoy powder days. The company is totally aware that they have to maintain the environment to maintain the business. Leadership at the local resorts "get it" and most really care about each employee.

Cons

Average entry level position makes about $9/hour so compensation is too low for the resort towns employees live in - not really a livable wage. Company is growing and growing rapidly - most resort employees feel like a number and replaceable. Corporate office feels totally disconnected to the local resorts - a lot of emphasis on numbers and not on the employees

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Glassdoor has 3,031 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.