Vail Resorts reviews

3.4

58% would recommend to a friend

(2,779 total reviews)
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Rob Katz

37% approve of CEO

37% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Jan 11, 2025

Pay not great

Recommend
CEO approval
Business Outlook

Pros

Enjoyable working environment and the company does try to improve the workplace with events and holiday meals

Cons

Housing is a huge issue and the pay does not keep up with the housing costs. A shared hotel room is $850 while a private residence room is $1500 - $1800. At $20/hour for 32 hours, its just too expensive.

1.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

If I could get onboarded instead of kicked out of the system constantly there would be some pros.

Cons

Getting onboarded with Vail is more difficult than receiving Sectet Clearance. The system is garbage and another tendition of a corporatr system overcomplicating seasonal work. Have called daily to get a hold of IT for over a week to do online training because I could not log in until finally Vail just offboarded me. Again. Ridiculous. What a disaster.

2.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Free ski pass and retail discounts, interesting product if you enjoy skiing, on mountain experience days, exposure to interesting business issues

Cons

The pay is absolutely awful compared to the hours. The culture is extremely toxic and political and this starts at the top. There is a huge 'yes man' culture and if you disagree or go against the grain, you'll be penalized. Performance seems to be assessed based on politics and tenure with the company rather than merit, experience, and technical background, and there's a huge performance issue now where there are people in leadership positions aren't ready to truly lead others. Managers will try to gaslight you and in some cases yell at you, and there is always blame to be assigned when something goes wrong. Seems that this is a product of upper management's lack of willingness or ability to be accountable and this trickles down through the organization. No one here actually does anything or is productive and it's a big game of delegating work around until someone finally takes it. This is packaged as 'development' but really it's exploitation of hard working junior employees that are hoping to move up. I work with multiple senior leaders that don't have the skills or knowledge they need to do their job... but hey they've been here for a while! On top of all the cultural issues, senior leadership consistently makes poor business decisions and ignores what their teams are telling them about the business. There's no process around anything and everything we do feels like it's disorganized and micromanaged. I've never been somewhere where I lacked faith in executive leadership and their basic business sense like this. It's one bad decision after the next and then confusion around why the business doesn't perform. Even worse, management will sign the business up for unrealistic targets the team doesn't agree with, and then bonuses get cut because we missed guidance.

Viewing 250 - 252 of 2,779 Reviews

Glassdoor has 3,034 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.