4.0
Mar 19, 2010
Recommend
CEO approval
Business Outlook
Pros
-excellent training and on-boarding -flat management structure in support services -very collaborative environment -excellent feedback of employee value -strong emphasis on satisfying customers with tools provided to do so
Cons
-rewards (financial, benefits, etc) for good performance have been missing for some time (possibly on the horizon) -limited senior resources -limited personnel resources to deal with current call volume