Is Universal Studios a good company to work for as a Ride Operator?

Ride Operator professionals working at Universal Studios have rated their employer with 3.8 out of 5 stars in 94 Glassdoor reviews. This is an average score with the overall rating of Universal Studios employees being 3.8 out of 5 stars. Search open Ride Operator Jobs at Universal Studios now and start preparing for your job interview by browsing frequently asked Ride Operator interview questions at Universal Studios .

Does Universal Studios pay Ride Operator employees well?

Ride Operator professionals rate their compensation and benefits at Universal Studios with 4.2 out of 5 stars based on 94 anonymously submitted employee reviews. This is 12.7% better than the company average rating for salary and benefits. Find out more about Ride Operator salaries and benefits at Universal Studios .

How happy are Ride Operator professionals working at Universal Studios?

75% of Ride Operator employees at Universal Studios would recommend their employer to a friend. This rating has increased by 76% in the past 12 months. Ride Operator professionals have also rated Universal Studios with a 3.4 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.9 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (91) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 182 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 71 reviews)); "free tickets and admission to park" ((in 58 reviews)); "Flexible schedules are easy to get." ((in 33 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 130 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 121 reviews)); "Hours were long and sometimes unpredictable." ((in 95 reviews)); "Too much favoritism" ((in 53 reviews)); "The managers have no clue what they are doing." ((in 46 reviews))

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Universal Studios

Part of NBCUniversal

Universal Studios Ride Operator reviews

3.8

75% would recommend to a friend

(94 total reviews)

Thomas L. Williams

92% approve of CEO

83% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Compensation and benefits

4.1

Career opportunities

3.9

Culture & values

3.5

Senior management

3.4

Work/Life balance

Ride Operator employees have rated Universal Studios with 3.8 out of 5 stars, based on 94 company reviews on Glassdoor. This indicates that most Ride Operator professionals have a good working experience there. Universal Studios is rated in line with the average (within 1 standard deviation) by Ride Operator professionals compared to other employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

94 reviews

4.0

Apr 26, 2023

Employee

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Discounts, free entry, people, Relaxed

Cons

Pay rate, advancement is very slow. Wardrobe options,

2.0

Apr 5, 2023

They only value endless availability, leaning on their high turnover

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Regular shift rotations so you don't end up stuck at a position more than 2 hours

Cons

-Nearly impossible to achieve full-time benefits unless you reach a certain amount of hours in a given 6 month period (management says to "Don't be afraid of going on call for those 6th days!"), if you don't reach that goal then your hours reset and you have to try again -Management will shame employees by displaying photos taken (without employee knowledge) at employee meetings to supposedly set examples for the rest (don't be caught leaning on anything, ever. It doesn't matter how hard you've worked beyond that).

1.0

Mar 22, 2023

Don’t work here

Ride operator

Recommend

CEO approval

Business Outlook

Pros

There’s nothing positive about working here

Cons

If you have love for this park, working here will absolutely ruin all of that. Managers and leads do not have your back, they solely care about their advancement in the company

Viewing 34 - 36 of 94 Reviews

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Universal Studios Ride Operator reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Employee

They only value endless availability, leaning on their high turnover

Don’t work here

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