Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 183 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 68 reviews)); "free tickets and admission to park" ((in 56 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 121 reviews)); "Hours were long and sometimes unpredictable." ((in 99 reviews)); "Favoritism is a big thing here" ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 17 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,042 reviews)

Ratings by demographic groups

Race / Ethnicity

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Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Jan 16, 2026

Great Experience

Bartender

Recommend

CEO approval

Business Outlook

Pros

Great theme park benefits, good tips, easy to access things like uniforms when needed,

Cons

Commute & traffic, guest expectations

5.0

Jan 14, 2026

Fun other than the hours

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

Good people Really chill job

Cons

Hours and the pay arent really matching for someone trying to make a liveable wage

4.0

Jan 10, 2026

One of my favorite jobs

Ride operator

Recommend

CEO approval

Business Outlook

Pros

Free Universal Studios access, discounts at CityWalk and in park, make lifelong friends

Cons

Uniform shoes and all day walking gave me bunions in my 20s, management is something to be desired, hours are scarce and fought over

Viewing 232 - 234 of 2,042 Reviews

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Carnival Games Attendant

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Service Person Technician

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