Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 183 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 68 reviews)); "free tickets and admission to park" ((in 56 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 121 reviews)); "Hours were long and sometimes unpredictable." ((in 99 reviews)); "Favoritism is a big thing here" ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 17 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Mar 16, 2024

Low Pay

Seasonal ride operator/attendant

Recommend

CEO approval

Business Outlook

Pros

Free tickets to theme park

Cons

Inappropriate relationships between hourly staff and management. Favoritism.

3.0

Mar 14, 2024

Good, but not expect to get promoted

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

-Parks entrance -35% to 70% in discount for merchandise depending on the store and the season -Paids more than other places for the same job

Cons

-The managers can be a*holes in different stores, they will try to get you fired or bully you to leave the company during your first year -The Customers. but that is something you should already expect -The hours can be 40 for some periods of time to none. Just because you are a part time they aren't obligated to give you hours. So you will need to work in other stores and ask for shifts to your coworkers if you don't want your paychecks to be 0 -Is better to reapplied to get the full time position or move up in the latter. Trust me, I worked there for 5 years and they never give me the Full-time position, even when I worked in 3 different positions during those years Cashier, Merchandise, and Attractions Attendant

4.0

Mar 14, 2024

Recommend

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Cooperative spirit to work together on issues.

Cons

Although rare, there may be early morning or late night calls.

Viewing 232 - 234 of 2,042 Reviews

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