Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 180 reviews)); "The people are great and it's very happy to work in a theme park." ((in 118 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 68 reviews)); "Free tickets for friends and family" ((in 56 reviews)); "Free entry to SeaWorld and Bush Gardens" ((in 30 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 123 reviews)); "Hours were long and sometimes unpredictable." ((in 95 reviews)); "Favoritism is a big thing here" ((in 50 reviews)); "The managers have no clue what they are doing." ((in 45 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 16 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,042 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Apr 12, 2026

Great benefits and awesome coworkers, but rude tourists

Attendant

Recommend

CEO approval

Business Outlook

Pros

Great health benefits. Awesome coworkers and leadership. 8 comp passes per quarter to let family and friends into the park.

Cons

Some tourist can be rude with their entitlement. Kids acting like thugs.

5.0

Apr 11, 2026

Great company, but seasonal hours can frustrate

Ride operator

Recommend

CEO approval

Business Outlook

Pros

This is a great company to work for especially when you get older and need a good job

Cons

Seasonal employment hours can be really frustrating.

4.0

Mar 26, 2026

Great perks but limited promotion opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

company perks and free admission ticket, free lunch

Cons

limited advancement for promotion, favertism ,

Viewing 217 - 219 of 2,042 Reviews

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Jobs at Universal Studios

House Host - Halloween Horror Nights

Costume Dresser- Halloween Horror Nights

Ride Operator - Lower Lot Attractions

Service Person Technician

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Ratings by demographic groups

Reviews by job title

Great benefits and awesome coworkers, but rude tourists

Great company, but seasonal hours can frustrate

Great perks but limited promotion opportunities

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