Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Universal Studios?

74% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 176 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 68 reviews)); "Free tickets and entrance to parks" ((in 56 reviews)); "Fun work environment and co workers" ((in 37 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 124 reviews)); "soul draining and low pay" ((in 121 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 51 reviews)); "The managers have no clue what they are doing." ((in 44 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.9

74% would recommend to a friend

(2,039 total reviews)

Thomas L. Williams

73% approve of CEO

61% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Work/Life balance

3.4

Senior management

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Nov 12, 2012

great hours, horrible benefits

Cook

Recommend

CEO approval

Business Outlook

Pros

free park admission for employees, for hired part timers, easily getting full time hours.

Cons

crappy pay, seasonal part timers, easily work 35 hours a week if not more, but get no benefits, no vacation, nothing..... managers play favoritism towards employees, employees tend to get the same crappy shift day after day, no change in shifts, becomes extremely boring after working the same shift everyday. you only get one holiday off, and if you dont kiss managements ass you get the crappy ones over the good ones (i.e christmas)

5.0

Oct 26, 2012

Fun,tiring and exciting

Park ride operator

Recommend

CEO approval

Business Outlook

Pros

Fun working environment. You can really so enjoying themselves and can't help but feel the excitement in the air.

Cons

The food is not good. Request for extra serving of vegetable but is refused. As with other service industry do not expect high entry level pay or whatsoever.

3.0

Sep 3, 2012

Management could do a better job listening to employee concerns and following through.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Health coverage is a pro.

Cons

Minimum wage is where the company wants to keep everyone.

Viewing 2005 - 2007 of 2,039 Reviews

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Jobs at Universal Studios

Catering - Back of House

House Host - Halloween Horror Nights

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Ratings by demographic groups

Reviews by job title

great hours, horrible benefits

Fun,tiring and exciting

Management could do a better job listening to employee concerns and following through.

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