Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Universal Studios?

74% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 181 reviews)); "The people are great and it's very happy to work in a theme park." ((in 122 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 72 reviews)); "free tickets and admission to park" ((in 60 reviews)); "Fun work environment and co workers" ((in 35 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 126 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 48 reviews)); "The managers have no clue what they are doing." ((in 46 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 14 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.9

74% would recommend to a friend

(2,039 total reviews)

Thomas L. Williams

73% approve of CEO

61% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Work/Life balance

3.4

Senior management

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jun 27, 2013

Management Needs To Get Over Themselves

Entertainment

Recommend

CEO approval

Business Outlook

Pros

Working with creative people. (Not management)

Cons

People who are not in the industry making decisions based on what THEY think is best without any kind of consulting the talent before putting dangerous (yes, dangerous) tactics into affect.

4.0

Jun 17, 2013

Ride operator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited access to the rides

Cons

Long time standing, not flexible schedule

5.0

Jun 1, 2013

Former Guest Relations Specialist

Guest relations specialist

Recommend

CEO approval

Business Outlook

Pros

Fun, fun, and more, very easy going and very fun to be around.

Cons

Can be stressful, internal politics and drama.

Viewing 1993 - 1995 of 2,039 Reviews

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Jobs at Universal Studios

Internship, Universal Creative – Legal Affairs (Spring 2027)

Internship, Universal Creative – Engineering & Safety, Analysis/Testing (Spring 2027)

Internship, Universal Creative - Engineering & Safety, Compliance & Auditing (Spring 2027)

Internship, Universal Creative – Project Planning & Scheduling (Spring 2027)

Internship, Universal Creative – Finance (Spring 2027)

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Management Needs To Get Over Themselves

Ride operator

Former Guest Relations Specialist

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