Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 124 reviews)); "Hours were long and sometimes unpredictable." ((in 100 reviews)); "Too much favoritism" ((in 51 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 15 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.3

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 6, 2013

Universal Studios Hollywood is the Entertainment Capitol of LA!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people and company culture. We love our park!

Cons

All the traffice due to constructions

4.0

Aug 5, 2013

Fun!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder

Cons

favoritism, dealing w/ guests, lines are blurred between work and socializing

4.0

Aug 4, 2013

Universal...

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-Pretty good hours when part-time, or seasonal -Flexible schedules -Good discounts -Free tickets

Cons

-Bad management -Sometimes bad co-workers -Bad pay -Benefits are only for full-time workers

Viewing 1984 - 1986 of 2,040 Reviews

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Jobs at Universal Studios

House Host - Halloween Horror Nights

Catering - Back of House

Auditions - Halloween Horror Nights Scaractor 2026

CityWalk Food Cashier

CityWalk Foods Bartender

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Universal Studios Hollywood is the Entertainment Capitol of LA!

Fun!

Universal...

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