Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 122 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 67 reviews)); "free tickets and admission to park" ((in 59 reviews)); "Fun work environment and co workers" ((in 36 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "The managers have no clue what they are doing." ((in 45 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 45 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 15 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,040 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Dec 8, 2013

Great work environment, but if looking for upward mobility look elsewhere.

Seasonal supervisor

Recommend

CEO approval

Business Outlook

Pros

Great work environment; enthusiastic employees, supervisors, and management; great perks; rewarding atmosphere

Cons

Slow pace for upward mobility; getting shifts during nonpeak seasons is yhe most difficult part of the job

2.0

Dec 2, 2013

Favoritism

Studio tour

Recommend

CEO approval

Business Outlook

Pros

Great teamwork, movie discounts, health opportunities.

Cons

Terrible pay, terrible scheduling ethics.

5.0

Dec 2, 2013

Great environment. I got to meet new people.

Cashier

Recommend

CEO approval

Business Outlook

Pros

I got to meet new people and work with with good people.

Cons

The hours were not as good than i though

Viewing 1963 - 1965 of 2,040 Reviews

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Parking Lot Attendant

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Catering - Back of House

CityWalk Food Cashier

CityWalk Foods Bartender

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Universal Studios reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great work environment, but if looking for upward mobility look elsewhere.

Favoritism

Great environment. I got to meet new people.

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