Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 182 reviews)); "The people are great and it's very happy to work in a theme park." ((in 117 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 73 reviews)); "free tickets and admission to park" ((in 54 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 119 reviews)); "Hours were long and sometimes unpredictable." ((in 99 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 53 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Some upper management is difficult to deal with" ((in 14 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Jan 22, 2014

Learning Experience

Admission host/guest services

Recommend

CEO approval

Business Outlook

Pros

A great place to learn the importance of customer service. They didn't teach me how to be nice to guests, I learned on my own.

Cons

Hours are hard to come by in the off-peak season since hours are distributed based on seniority. If you're new, you can expect 2 shifts a month from January-April.

3.0

Jan 17, 2014

My experience at Universal Orlando

Associate programmer analyst

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, flexible with time off, teams really try to work together to accomplish task that better the business.

Cons

Very bias, unfair treatment, poor training practices, salaries are extremely low for the work load that they expect you to work, unwilling to put money into staff to increase productivity (including not hiring enough staff to help handle increasing workloads).

4.0

Jan 16, 2014

Easy entry level job.

Hhn show attendant

Recommend

CEO approval

Business Outlook

Pros

Very easy tasks and duties. They give you opportunities to transfer to other attractions after the seasonal period ends. Starts late, ends late: anywhere from 5pm - 3am. Free park access/parking, guest passes, and tons of discounts.

Cons

Low Pay. Long hours of standing still in a hot area. Laborious at times including janitorial work. Outdated scanning equipment.

Viewing 1957 - 1959 of 2,040 Reviews

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Jobs at Universal Studios

Service Person Technician

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Internship, Universal Creative – Show Set Design (Spring 2027)

Orlando, FL

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Internship, Universal Creative – Master Planning (Spring 2027)

Orlando, FL

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Internship, Universal Creative – Legal Affairs (Spring 2027)