Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 178 reviews)); "The people are great and it's very happy to work in a theme park." ((in 117 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 72 reviews)); "Free tickets and entrance to parks" ((in 58 reviews)); "Fun work environment and co workers" ((in 35 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 126 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 98 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 51 reviews)); "The managers have no clue what they are doing." ((in 47 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,042 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,042 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Jul 2, 2024

locker attendant

Locker attendant

Recommend

CEO approval

Business Outlook

Pros

You get to meet a lot of different people, cool atmosphere.

Cons

managers are awful and full of themselves, people are sometimes if not most nasty towards you.

4.0

Jul 1, 2024

Easy Place to Work if you Like People

Senior consumer insights

Recommend

CEO approval

Business Outlook

Pros

The perks of free park access, discounted merch, etc.

Cons

Rude guests, weather, heat, incompetent managers

4.0

Jun 11, 2024

Decent place to work

Prep/line cook

Recommend

CEO approval

Business Outlook

Pros

this position was union , there was always hours to work in different hours/ shifts. All cook shifts are 8 hours with a possibility for more. Uniform was provided and food as well. great park perks including but not limited to discounts, free tickets to the park including parking.

Cons

Promotions and opportunities to grow or advance in your career or work were very limited. You can see there was favoritism in the work environment.

Viewing 193 - 195 of 2,042 Reviews

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Jobs at Universal Studios

House Host - Halloween Horror Nights

Costume Dresser- Halloween Horror Nights

Service Person Technician

Ride Operator - Lower Lot Attractions