Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and lots of holidays" ((in 179 reviews)); "The people are great and it's very happy to work in a theme park." ((in 119 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 74 reviews)); "Free tickets and entrance to parks" ((in 57 reviews)); "free entry to parks and lots of discounts" ((in 31 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"soul draining and low pay" ((in 128 reviews)); "Bad management and HR doesn't do a lot to help you out." ((in 122 reviews)); "Hours were long and sometimes unpredictable." ((in 101 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Too much favoritism" ((in 47 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,041 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Oct 16, 2015

Warehouse person

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get a 3 dollar meal voucher when you work.

Cons

They don't seem to really care about you, just get the job done. And no room for growth, basically a dead end job.

4.0

Oct 10, 2015

Ticket Selling felt like used car salesman. You try to make people pay top dollar prices for a mediocre experience.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I loved Halloween Horror Nights and riding Jurassic Park, the Mummy, and Transformers. In other words, the perks was free admission and seeing development in the park. Grinchmas was also very nice.

Cons

Sloppy upper management. Top dogs do not care about how tangled the system is. Takes too long to make improvements. Non-innovative ideas hurt creative teams throughout park (heard the same grievances from different departments). As far as immediate management, the Front Gate had a great team that did their best for what they had. Even if their task was to run around in circles before getting anything done (quite literally when they had the Annual Pass Center), they did so with enthusiasm and as a group. I was not in management so do not try and find out who called you out on it.

5.0

Jul 19, 2015

Seasonal sales associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to come and go with job security

Cons

None that I can think of

Viewing 166 - 168 of 2,041 Reviews

Top companies for "Compensation and Benefits" near you

Walt Disney Company

3.7★Compensation & Benefits

XYZ (Turkey)

3.5★Compensation & Benefits

Jignesh Jariwala

3.9★Compensation & Benefits

Fermata

3.7★Compensation & Benefits

Jobs at Universal Studios

Parking Lot Attendant

House Host - Halloween Horror Nights

Catering - Back of House

CityWalk Food Cashier