Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 182 reviews)); "The people are great and it's very happy to work in a theme park." ((in 117 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 73 reviews)); "free tickets and admission to park" ((in 54 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 119 reviews)); "Hours were long and sometimes unpredictable." ((in 99 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 53 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Some upper management is difficult to deal with" ((in 14 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Dec 29, 2024

Theme park

Park services

Recommend

CEO approval

Business Outlook

Pros

Free tickets A lot team members activities

Cons

Heat Lack of care with certain situations

5.0

Dec 23, 2024

Great place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

great people to work with

Cons

it can seem a bit high school sometimes

4.0

Dec 21, 2024

Ride Operator

Ride operator

Recommend

CEO approval

Business Outlook

Pros

The people who work at Universal are kind and funny. The genuine interactions with guests are amazing. Its fun to be able to ride rides on your day off or breaks. The minimum pay is slowly getting better and will increase by February 2025

Cons

Some of the people you work with are psychopaths and guests can be horrible.

Viewing 118 - 120 of 2,040 Reviews

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Theme park

Great place to work

Ride Operator

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