Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 182 reviews)); "The people are great and it's very happy to work in a theme park." ((in 117 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 73 reviews)); "free tickets and admission to park" ((in 54 reviews)); "Fun work environment and co workers" ((in 32 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 119 reviews)); "Hours were long and sometimes unpredictable." ((in 99 reviews)); "Attendance policy is terrible and there is so much favoritism at work." ((in 53 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Some upper management is difficult to deal with" ((in 14 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,040 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Mar 4, 2019

Awful

Cashier

Recommend

CEO approval

Business Outlook

Pros

Had a lot of overtime and benefits

Cons

I worked at Citywalk and I know from what other employees have told me the park and city walk have different rules. Citywalk makes up their own rules. They overwork their employees.

3.0

Feb 11, 2019

Good benefits but hard to move up in company

Attractions attendant

Recommend

CEO approval

Business Outlook

Pros

- great benefits for full time - may take a while to get full time - cheap food on site - flexible hours and availability

Cons

- hard to move up in company - favoritism over character - wardrobe never has proper sizing - guests are awful - no overtime allowed

4.0

Feb 3, 2019

Universal Orlando

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Vision, dental, and life insurance Free entrance to all the parks including Busch Gardens and Sea World Free entrance to seasonal events like Mardi Gras and Halloween Horror Nights Above minimum wage salary

Cons

Close to no hours on slow seasons

Viewing 115 - 117 of 2,040 Reviews

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Jobs at Universal Studios

Parking Lot Attendant

House Host - Halloween Horror Nights

Catering - Back of House

CityWalk Food Cashier

CityWalk Foods Bartender