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Universal Studios

Part of NBCUniversal

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Universal Studios reviews

3.9

74% would recommend to a friend

(2,039 total reviews)
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Thomas L. Williams

73% approve of CEO

61% positive business outlook

Universal Studios has an employee rating of 3.9 out of 5 stars, based on 2,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Mar 7, 2025

Great Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best part was the fun and caring team. Flexible schedule

Cons

The work was seasonal only

2.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

New experiences, customer servicing, many benefits, possibly the nicest atmosphere for coworkers within your level.

Cons

(LET ME PREFACE THIS: EVENT OPERATIONS/ENTRANCE OPS/EQUIPMENT & TECHNOLOGY SPECIFICALLY) Horrid leadership overran by "friend of a friend" style of progressing in the company. Very by the books in policies, but in a way that can jeopardise your job position. Exceptionally inconsistent despite its constant emphasis to be upholding it's policies and practices. Paperwork submitted for things like disabilities, workers comp, or accommodation can simply go missing without any follow up. A "Look down upon" atmosphere within the leadership towards Event guides, and E&T attendants. Possibly the most egregious decision making for a company bar none. A point system styled system for attendance, HOWEVER while they state its "for your use" you can and probably will find yourself at lower and lower points due to simply life not caring about some kind of points that refund monthly from the date the attendance incident happens.

Viewing 88 - 90 of 2,039 Reviews

Glassdoor has 2,265 Universal Studios reviews submitted anonymously by Universal Studios employees. Read employee reviews and ratings on Glassdoor to decide if Universal Studios is right for you.