Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Universal Studios?

75% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Retail Sales Associate (38) , Sales Associate (38) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 176 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 70 reviews)); "Free tickets for friends and family" ((in 60 reviews)); "Fun work environment and co workers" ((in 34 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 124 reviews)); "Hours were long and sometimes unpredictable." ((in 100 reviews)); "Too much favoritism" ((in 51 reviews)); "The managers have no clue what they are doing." ((in 47 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 15 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

75% would recommend to a friend

(2,040 total reviews)

Thomas L. Williams

68% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.3

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,040 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 15, 2023

Time consuming

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Free parking, discount on merch and food, comp tickets, meet a lot of different types of people.

Cons

minimal pay for more workload, long hours, poor management/ unorganized, high school type environment/drama, time consuming. This job will take up all of your day with the time it takes to drive and walk to your clock in work place.

3.0

Jul 26, 2023

Was fun for a while

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Definitely a fun job and you get a 45 minute lunch

Cons

There’s a lot of drama in the department and favoritism

4.0

Jul 4, 2023

Good benefits, unpredictable workload.

Art director

Recommend

CEO approval

Business Outlook

Pros

-Friendly coworkers, enthusiastic managers, flexible scheduling.

Cons

Unrealistic turnaround times for certain projects.

Viewing 73 - 75 of 2,040 Reviews

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Universal Studios reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Time consuming

Was fun for a while

Good benefits, unpredictable workload.

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