Does Universal Studios pay their employees well?

According to anonymously submitted Glassdoor reviews, Universal Studios employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Universal Studios. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Universal Studios?

72% of Universal Studios employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Universal Studios 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Universal Studios?

Attractions Attendant (92) , Ride Operator (88) , Cashier (41) , Sales Associate (38) , Retail Sales Associate (37) , Food Stand Attendant (30) , Security Officer (21) , Lifeguard (18) , Bartender (17) , Line Cook (16) , Ride Attendant (16) , Server (15) , Sales Associate/Cashier (14) , Food Service Worker (13) , Food and Beverage (13)

What are the pros of working at Universal Studios according to real employee reviews?

"Great benefits and a fair amount of advancement opportunity" ((in 176 reviews)); "The people are great and it's very happy to work in a theme park." ((in 120 reviews)); "fun, great coworkers, learn customer service and how to work independently, chances to move up the ladder" ((in 72 reviews)); "free tickets and admission to park" ((in 57 reviews)); "Flexible schedules are easy to get." ((in 34 reviews))

What are the cons of working at Universal Studios according to real employee reviews?

"Bad management and HR doesn't do a lot to help you out." ((in 123 reviews)); "Hours were long and sometimes unpredictable." ((in 97 reviews)); "Too much favoritism" ((in 51 reviews)); "The managers have no clue what they are doing." ((in 46 reviews)); "Low salary compared to high work hours (average 60 hours per week)" ((in 14 reviews))

What are employees saying about Universal Studios layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Universal Studios layoffs and their outlook for job security at Universal Studios in 2026.

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Universal Studios

Part of NBCUniversal

Universal Studios reviews

3.8

72% would recommend to a friend

(2,039 total reviews)

Thomas L. Williams

71% approve of CEO

58% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Compensation and benefits

3.4

Senior management

Universal Studios has an employee rating of 3.8 out of 5 stars, based on 2,039 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Universal Studios employee rating is in line with the average (within 1 standard deviation) for employers within the Audiovisual y medios de comunicación industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Apr 11, 2025

Its whatever

Team lead

Recommend

CEO approval

Business Outlook

Pros

- close to home - nice coworkers

Cons

- favoritism - not empathetic

5.0

Apr 11, 2025

Pure Magic at Universal Orlando – A Thrill-Seeker’s Paradise!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Incredible Theming & Immersion – From Diagon Alley to Springfield, it feels like you're in the movies. The Wizarding World of Harry Potter – An absolute must. Butterbeer, the rides, the atmosphere—it’s ✨magic✨. Thrill Rides Galore – Rip Ride Rockit, VelociCoaster, and Hulk are adrenaline junkie dreams. Express Pass Option – Skip the lines and maximize your day (worth it if you hate waiting). Great Food & Snacks – Try the giant Lard Lad donut or the Three Broomsticks feast! Photo Ops Everywhere – Perfect for content creation and IG-worthy shots.

Cons

Pricey Tickets & Add-Ons – Entry, parking, and food add up fast. Long Wait Times – Especially during holidays and weekends. (Download the app to check wait times!) Florida Heat & Crowds – Summer visits = 🔥 + 😩 Limited Park Hours During Off-Season – Some rides may close early or be under maintenance. Extra for Park-to-Park Access – You need that upgrade just to ride the Hogwarts Express between parks.

4.0

Apr 5, 2025

Fine

Halloween horror nights scareactor

Recommend

CEO approval

Business Outlook

Pros

Lots of breaks with cool coworkers

Cons

Physically demanding and exhausting and late hours

Viewing 73 - 75 of 2,039 Reviews

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Its whatever

Pure Magic at Universal Orlando – A Thrill-Seeker’s Paradise!

Fine

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