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      Unifi

      Engaged Employer

      Unifi reviews

      3.0

      41% would recommend to a friend

      (1,672 total reviews)

      Gautam Thakkar

      51% approve of CEO

      40% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      2.8

      Work/Life balance

      2.8

      Career opportunities

      2.7

      Compensation and benefits

      2.6

      Culture & values

      2.6

      Senior management

      Reviews by job title

      2K reviews
      1.0
      May 22, 2026

      Toxic environment and poor management overshadow good customers

      Csa - customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great job and customers. Nice airport.

      Cons

      Bad management. Hateful co workers. I’ve worked airline industry for 35 years. I have never worked in such a hateful, vicious environment. About 8 of us quit around the same time because of many mean co-workers and supervisors. Anyone not Hispanic was and still is treated bad and picked on. I hope that American Airlines cancels their agreement with Unifi, and hires a better company to run the Palm Springs operation. They need a company that follows the rules of the United States when it comes to treating their employees fairly. Any fair treatment rules not followed are covered up by Unifi management.

      avatar
      Unifi Response
      1w
      Thank you for bringing this to our attention. Your feedback helps us do better.
      2.0
      May 13, 2026

      Valuable experience overshadowed by poor management and support

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Experience, networking, and flight benefits.

      Cons

      The company handled the integration of another business very poorly. They assigned managerial roles to people who had little understanding of daily operations and relied on micromanagement instead of leadership. As a result, many experienced managers left, and front-line employees ended up overworked and unsupported. There’s a clear lack of care for the staff who keep things running.

      avatar
      Unifi Response
      2w
      Thank you for bringing this to our attention. Your feedback helps us do better.
      Viewing 4 - 6 of 1,672 Reviews
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      Glassdoor has 1,768 Unifi reviews submitted anonymously by Unifi employees. Read employee reviews and ratings on Glassdoor to decide if Unifi is right for you.