Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,958 total reviews)
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Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis, great RAM & DM Discount

Cons

Management (hot mess, constant gossip) Disorganized High Turnover Rate Guests in the store have no respect while you are in a service & will interrupt. This position requires a great team on board to help with sales. Supplies would never come in time and would take weeks to even recieve. I started as full time and no one disclosed this position was in danger to become part time due to sales that did not reflect my personal work ethic rather the last AE. Lost all my benefits and was bumped down to part time. There was no transparency of how or when to get full time position back. Salon started take clients for brows - while they have many capabilities... your menu will remain slim. You could be completely open for a brow client and if the girls in salon want the appointment you're just SOL.

2.0
Feb 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Desk drop freebies, work life balance (depending on area), benefits are quite good and well rounded

Cons

Nepotism deeply entrenched in its culture. Way too much kool-aid drinking and not enough actual thinking/work done. Witness a lot of good people leave. Management lacks credibility and experience.

2.0
Feb 5, 2026

Benefits are great

Recommend
CEO approval
Business Outlook

Pros

Benefits are great, discount is worth it people you meet become long term friends.

Cons

A lot workload, corporate demands but doesn’t know the execution takes time, corporate operations sends everything late and then your left at fault even after you've game planned a solution around their mistake. Communication is non existent and extremely last minute. You’ll be backed up no matter how ahead you plan.

Viewing 232 - 234 of 13,958 Reviews

Glassdoor has 14,262 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.