Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,907 total reviews)
avatar

Kecia Steelman

57% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,907 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Mar 24, 2010

Good for College student

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, multiple locations to work at, great discounts, frequently receive gratis based on your performance, the store esthetics makes for a comfortable environment

Cons

management can be very pushy, the comradery among store emplyees is lacking, your peers will report to management on your performance

2.0
Mar 5, 2010
Recommend
CEO approval
Business Outlook

Pros

Lots of fun product Decent amount of hours available (based on your performance) OK discount on product (25%) Good discount on salon services (50%) Some customers are very gracious for your help, making your work rewarding.

Cons

-Very clique-y. Working with all women, it's inevitable. I'm just thankful the management likes me because my work life would be difficult otherwise. -Poor pay. They expect way too much of their staff for the amount of work that's expected of them. -Have to do janitorial work. Varies depending on the day, but it's common to have to sweep, run the floor cleaner, empty and take out garbage, mop the back room, clean out baskets, clean bathrooms, etc. -Many unfulfilled promises of gratis for jobs well done. -Have to con customers into signing up for Instyle subscription-- many come back angry later, waving credit card bill in hand. -Have a 99.9% female customer base guarantees plenty of bitchy customers. -Product training is limited to Prestige department, making it hard for the rest of the staff to have product knowledge. Prestige hours are the first to be cut, leaving the rest of the staff to answer many questions they don't know the answers to. -There's not enough time to do everything that's expected of you... -Schedules are constantly changed without notifying staff. Posted very late in the week as well.

1.0
Mar 4, 2010

Not a place to get ahead in the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Disounts are a plus, but sometimes you are limited as to what you can buy when they have "Employee Appreciation Day"

Cons

Management lacks starting from General managers. They have their "favorites" as to who gets what type of special treatment. They say they have an open door policy but that is truly not a fact. Overall I believe management really needs to take a good look at themselves and decided whether or not "they" are able to handle their position. Very childish atmosphere. You literally have to fight for days off, you get no recognition at all. No respect to those who try to give help/opinions, get shot down right away. You are considered a "non-team player" if you don't agree w/their ideas. You get told you have an attitude when you don't have a "cheerleader personality" on a daily basis. The amount of work they give you in such little time is ridiculous. Expect the store to look at its best when literally there is no staff to keep it looking at its best. If they say it is all about "team work", then why are the General Managers and Assistant Managers always in the office doing "Paperwork" as so they say.

Viewing 13876 - 13878 of 13,907 Reviews

Glassdoor has 14,210 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.