Ulta Beauty reviews

Hours, unrealistic goals, dishonesty, unfairness, broken promises. No matter how efficient you are in your work and you always keep busy, the managers are never satisfied. Favoritism is a big factor and that's an understatement. Forget about talking to management about problems because they don't care and they are quick to make up things that you do wrong and when you call them on it, they all of a sudden have to take a call. I am not one to complain, but I mean if you only knew what I was talking about you would understand. Get on the managers bad side and they decide to take you out of training classes unknowingly and then call you at the last minute to let you know. Oh, and if your good at what you do, they cut your hours and throw you under the bus, just to take all the clients. The level of greed in the salon is outrageous. We are suppose to be a team, what happened to all the things they say in meetings about being a team? Apparently, management believes that there is an "I" in team.

To say that I walked into my employment as the sole Esthetician of the Ulta Salon (Tukwila,WA) with an open mind, would be an understatement. I stepped into the role three months after graduating from Esthetics school and I was grateful for the opportunity. In the three weeks I worked at Tukwila Ulta, I received little to no guidance on signature facial treatments, and I received no new product to supplement the spa. Despite these deficiencies, I was required to perform Esthetics services with neither company knowledge or proper supplies. I adapted with what was available. To my knowledge, I was responsible for bringing in an average of $200 worth of services per working day. At the end of my first three weeks working for the company, I was abruptly fired with management citing as the reasons for my termination that I had offered free services and had received multiple client complaints. I was surprised because of course I hadn't offered any free services and had never been told about any client complaints, if in fact these complaints existed at all. When I asked for information as to the nature of the client complaints, I was told that the management was not allowed to give me that information. I was also informed that I was being fired because I had worn my hair in a ponytail even though I supposedly had been warned by several managers not to. No such conversations had ever taken place. I was amazed and horrified that the management would actually tell such a blatant lie in order to have the excuse to fire me. I am still not sure why I was really fired.