Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,971 total reviews)
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Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,971 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
3.0
May 11, 2013

It wasn't bad but wasn't great.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

family feeling, gratis, flexible hours

Cons

glass ceiling, favoritism, policies too flexible

1.0
May 9, 2013

At least there's a discount for employees.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discount is what keeps me from outright quitting.

Cons

The corporate office and store management are routinely showered with luxurious gifts and gratis while the rest of the employees are lucky to get a "thank you" for their hard work. Mostly it's criticism for not being able to pull off the job of three people simultaneously. I mean, it's totally realistic to expect three women, all weighing in the low 100 pound range, to unload five pallets of boxes filled with liters of shampoo and conditioner, stacked six or seven feet high, carry them out to the floor and then stock all of it on the shelves in four hours. Not at all impossible, and that's what they'll tell you every time you show up for a shift (that was probably adjusted to your detriment hours, or a day if you are lucky, before) and the truck is running an hour and a half late, to top things off. All while your task manager is also expected to be the floor manager and close the store when she should be focusing on her job, WHICH IS LOAD. And then she'll face a reaming because everything didn't get done. Five years of loyal service will get you less than a dollar more in hourly pay than someone who walks in off the street. The stores are so understaffed that breaks and lunches are nonexistent (and I'd like to take this opportunity to mention it's illegal as hell). It is not uncommon during the holidays to work shifts that qualify for breaks and lunch periods, only to be expected to sign your approval on a piece of paper for involuntarily working straight through the shift.

3.0
May 8, 2013

If you cant take the heat, get out of the kitchen

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis(free samples and products) to those who go above and beyond. If the manager approves Great employee discount Bonus for sales meet

Cons

Hours get cut at a moments notice if sales don't get meet. Fast Pace, learn on your own sometimes Irate guests when their coupons don't work.

Viewing 13621 - 13623 of 13,971 Reviews

Glassdoor has 14,275 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.