Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,913 total reviews)
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Kecia Steelman

58% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,913 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

14K reviews
2.0
May 4, 2026

underpaid and undervalued

Recommend
CEO approval
Business Outlook

Pros

good benefits for full time employees from what I hear. hourly pay if commission goal isn't met which is nice for those building clientele

Cons

this could just be the case for my store, especially because it's a very high volume store, but as a stylist I don't feel valued at all. I expected this to some degree coming to a huge corporate salon, but the biggest issue is that they try to pretend they care about you. but at the end of the day, if you're not meeting the sales they want/growing quickly enough, they don't care about you as a stylist. if you don't already have an established clientele, business is highly unreliable as there is no late cancellation/no show policy. many services are underpriced in my opinion, making it hard to meet their sales goals as an entry level part-time stylist unless fully booked every day. all they care about is getting as many clients in and out and quickly and possible and they hire more stylists than there are chairs, making every day inconsistent and chaotic. the relative stability of hourly pay is commission threshold isn't met seems enticing for stylists still building a clientele, but the hourly pay is wildly inconsistent between stylists, even those of the same tier. as a stylist of over 3 years who moved and is starting over with no clientele, I make over $2 less per hour than a fellow stylist who just got her license a few months ago and started taking clients for the first time last week. you're better off working at a place like Great Clips or Hair Cuttery because at least they're honest about what they are.

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

competitive pay, benefits, free makeup skincare perfume, gratis, mostly working with women, yearly raise if your reviews are awesome.

Cons

Heavy workload, too much KPI to meet and theft is inevitable it will affect your wellbeing. Credit card is a priority that makes lead cashier turnover is high and especially if you are not good at opening cards. Payroll is not aligned to the workload that they're giving each store. Lots of drama due to many workers working at the same time esp. all women most of the time.

Viewing 61 - 63 of 13,913 Reviews

Glassdoor has 14,216 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.