Little to no training. Hours are unsustainable if your commute is over 30 minutes (my commute was 1 hour) during holiday, you could be scheduled as early as 6 am and as late as 10:30 pm, sometimes having to come in to open the next day. District manager and employees above them were classic corporate drones, more akin to robots that never learned empathy or understanding for those around them. All company jargon seems to have been created by a wordsmith attorney, designed to confuse and distract everyone from their poor practices (not budget enough hours for payroll to run the store correctly, close service tickets with zero resolution, building was in disrepair with no significant effort to improve, maintain little to no communication with warehouses and truck drivers to prepare for shipment deliveries). Not once did truck arrive as scheduled in my time as MM at Ulta. It didn’t matter what I did to get my responsibilities done, how much effort I put in, who I emailed, or how many service tickets I submitted- nothing improved. The company continued to make money despite themselves. Leaving Ulta improved my life tenfold and I would advise everyone to look for employment just about anywhere else.
